Are you having trouble opening, saving or printing PDF documents, such as journal articles or theses? Try these trouble-shooting tips:

1. Ensure you have Adobe Reader installed and at least version 9
2. Which web browser are you using? Instead of opening it directly, try right clicking on the file and...

• IE: choose 'Save Target As'
• Firefox/Chrome: choose 'Save Link As'
• Safari: choose 'Download Linked File'

3. Try another browser
4. Or try opening the PDF in Adobe Reader rather than the browser. This seems to solve most PDF problems:

• Click Start –> Programs –> Adobe Reader
• In Adobe Reader, click Edit –> Preferences –> Internet
• Untick 'Display PDF in browser'
• Click 'OK' and close Adobe Reader
• PDFs will then display in Adobe Reader instead of in your browser window.

Need some help using a computer?
Friendly IT Staff can help you learn how to use Microsoft Office 2010 for your study. This is FREE to all Massey students!

When is it happening?
Word 1 - For general assignments Monday, 8 Aug: 12 – 1:30pm
Word 2 - Pictures and graphs Thursday, 11 Aug: 12 – 1:30pm
Word 3 - Long documents Friday, 12 Aug:12 – 1:30pm
Excel 1 - General spread sheeting Monday, 15 Aug:12 – 1:30pm
Excel 2 - Making graphs and charts Tuesday, 16 Aug: 12 – 1:30 pm
Excel 3 - Calculating & basic Formula Friday, 19 Aug: 12 – 1:30pm
PowerPoint 1 - Basic presentations Monday, 22 Aug: 12 – 1:30pm
PowerPoint 2 - the Wow Factor Tuesday, 23 Aug: 12 – 1:30pm

Where do you go?
All training will be held in Training Room 1 on Level 2 of the Turitea Library

You may attend more than one session as each covers different aspects of Microsoft Word, Excel and PowerPoint.

How to make a booking?
Book at the Information Desk Level 2, Turitea Library
Phone us on (06) 350 – 5670 ext 2121
Email to: library@massey.ac.nz with your name, student ID number and the course you would like to attend. Include the Subject Office Training

Massey’s wireless network is changing to improve security. Information Technology Services (ITS) are introducing a new certificate for authentication, which is required on all equipment using the wireless network. If your computer uses a Windows Operating System you may prepare your computer for the changes now, to avoid any problems on the day of the network changes.

The planned changes will affect all of Massey's wireless network users on these dates:
Turitea and Hokowhitu - Monday 25 July 2011
Albany and Wellington - Monday 1 August 2011

ITS staff will be available to help with the changes on all Massey campuses.

For information on how to prepare now, what to do after the change, and where to go for help, please see Wireless Network Changes 2011.

We now have help sheets for Microsoft Office 2010, including Word, Excel and PowerPoint, joining the ones already available for Office 2003 and 2007.

These help sheets step you through common computer-related tasks, particularly those needed for producing a well-presented assignment. They are available in the Library in print, or online.

The online sheets are a collaboration between the Library's IT Assistants, and the Centre for Teaching and Learning's OWLL website:

Students at Turitea - do you need some help using a computer? Friendly IT Staff can help you learn how to use Microsoft Office 2010 for your study. The sessions cover Word, Excel and PowerPoint and are FREE for all Massey students!

When is it happening?

Word 1 - For general assignments Monday, 21 March 12 – 1:30pm
Word 2 - Adding pictures, graphs and charts Tuesday, 22 March 12 – 1:30pm
Word 3 - Long documents Friday 25 March 1 – 2:30pm
Excel 1 - General spread sheeting Monday, 28 March 12 – 1:30pm
Excel 2 - Making graphs and charts Thursday 31 March 12 – 1:30pm
Excel 3 - Calculating & basic Formula Friday, 1 April 12 – 1:30pm
PowerPoint 1 - Basic presentations Monday 4 April 12 – 1:30pm
PowerPoint 2 - Giving your presentations the Wow Factor! Tuesday 5 April 12 – 1:30pm

Where do you go?

All training will be held in Training Room 1 on Level 2 of the Turitea Library

You may attend more than one session as each covers different aspects of Microsoft Word, Excel and PowerPoint.

How to make a booking?

Book at the Information Desk Level 2, Turitea Library
Phone us on (06) 350 – 5670 ext 2121
Email to: library@massey.ac.nz with your name, student ID number and the course you would like to attend. Include Office Training in the subject line.